V1
Refunds
These codes inform you that the client asked for a refund. They come with a refund message. Funds will be automatically debited from your bank account on the same day as the message is received.
Proof code | Description | More details | Required action |
---|---|---|---|
MD06 | Authorized operation contested | Your client asked for the refund of an authorized operation (Core system only). The order can be received until eight weeks after the direct debit. | Contact your client. |
MD01 | No valid mandate or unauthorized operation | When receiving a message of failed refund, the client asked for a funds return declaring it was an unauthorized operation. May be received until 13 months after the payment. | Contact your client for more details. |