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Introduction

For SEPA direct debits, all communications are made with the banking system directly. Receiving and understanding these messages is crucial for collecting payments by SEPA direct debits. If there is a problem while setting the mandate or following a payment order, the bank will send us a message to notify us. These messages are received as "R" codes and mean : Refund, Refusal, Reject, Return, Reversal, Request for cancellation or Revocation. Here is a short description for each.